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I'm trying to reach someone to get a paid invoice w description for government request. Also, we did not get the basket for the cart.

Super great best ever, flexibility, usability, easy to load and unload , variable speed is awesome, great stability for a three wheeler,drive all over Costco several times on one battery with power left over, easy on/off. Most of all even with extra accessories still more than $1000 under closet competitor on top of those other expensive guys require outside vehicle carrying and expensive battery replacements .

See case # 110638
Wrote several times about getting a broken seat for a Super Tugger replaced. Pictures sent and Blake Harrison (your Agent) acknowledged the problem and informed me that the part was backordered or not currently in stock. He would advise me of status. So far, NO ADVICE OR STATUS despite using an Awkard and slightly dangerous old seat. My question is how good is a warranty if you have trouble getting replacement parts to fix the problem?